My name is Michelle and I live in Canada. I have been in the aviation industry and customer service for over 18 years. My mandate is 3 weeks long in Sri Lanka working as a Customer Service Specialist at the Pasikudah, Kalkudah Guest House Owners Association. My employer Air Transat has partnered with Uniterra and has sent 4 people including myself abroad through their corporate social responsibility program. I am honoured to have been chosen and I look forward to embarking on this opportunity of a lifetime to meet new people and experience their very rich culture.